Fill in the enquiry form
Tell us the video type, length, format and delivery date. It takes about a minute.
Common reasons people come to us
- A life-in-review film to be played at a funeral or memorial service
- Films for occasions of remembrance such as the first-year rite or the anniversary of a death
- A retrospective film for an elder's birthday or birthday banquet
- Memorial films for pets
- Putting a family record in order, to leave for the next generation
- Memorial films for a fellow alumnus or a colleague
Common formats and lengths
- 3–5 minutes: the most common length, and not too long to play at a service
- 8–10 minutes: a full life in review, suited to keeping within the family
- Landscape 1920×1080; please check the screen ratio at the venue first
- Allowing about 3 seconds per photograph, five minutes needs around 100 photographs
- We suggest also delivering a version without music, in case the order of the service requires it
Please have these ready
The rules for materials are simple. Just follow whichever one of the options below matches what you have:
1. You already have footage
- Upload the original files to Google Drive, then share the folder link with us
- Please put the files in order first — name them in the order you want them to appear (01, 02, 03…). This step saves a great deal of back-and-forth and makes the quote more accurate
- Please send the original files rather than sending them through a messaging app, which compresses them and costs you quality
2. You do not have footage yet
A simple script is enough. You only need to write down three things:
- From which second to which second
- What is on screen
- What text appears
For example:
0–5 sec | Opening shot (for example an aerial of the setting, the entrance, the product itself) | Text: the brand or topic name
5–12 sec | Main content, camera pushing in slowly | Text: the one line you most want people to remember
12–20 sec | Closing shot | Text: contact details or a call to action
It does not need to be beautifully written, just clear. We will use that script to assess how feasible it is and what the scope of work would be.
For anything else, just ask on our official LINE.
Process
How we work together
Every project is bespoke, so the process starts with “taking a look first”, not with a price.
Send the material or a script
If you have footage, upload it to Google Drive and put it in order; if you do not, send a simple three-point script (from which second to which second / what is on screen / what text appears).
Assessment and quotation
We tell you what we found and how much improvement you can expect, and send a quote for you to decide on. If we judge that it cannot be handled, we will say so and explain why.
Production and delivery
We deliver a first cut on the agreed schedule, and export the finished film once the revisions are confirmed. Working days are counted from confirmation of payment.
FAQ
Frequently asked questions
Time is very short — what is the quickest you can do?
Just tell us the date it will be played. We look at the amount of material and our current schedule and judge whether it can be finished by then; if it cannot, we will say so plainly rather than take it on regardless.
The photographs are old and blurred — can anything be done?
Most can be improved noticeably. Yellowing, colour casts and grain can all be treated; if a photograph is badly out of focus or badly damaged there is a limit to what can be improved, and we will show you a test first.
We only have video tapes and no digital files — what then?
Tapes have to be transferred to digital files before anything can be done with them. If you already have transferred files, please send the versions that have not been compressed again — see picture restoration for old footage.
Can we use one particular song?
Playing it at a private remembrance is usually fine. If it is later uploaded to a public platform there may be a copyright claim against it, and that is something for you to weigh up.
Can we see the finished film before deciding?
Our process is to begin work only once the quote is confirmed; when the first cut is done we send it to you to review and then make adjustments. That way things are clearer for both sides.
Thinking about a memorial films?
Email us and we will reply with what else we need to know, then move on to assessment and a quote. LINE works too.